Ferry & Cruise port facilities

Ferry & Cruise port facilities

Approximately 1 million passengers pass through Harwich International every year, travelling on ferry services to the Netherlands

The port remains one of the UK’s most important passenger ferry terminals, and this success has been boosted by the operation of state-of-the-art vessels on the Harwich to Hook of Holland route.

A unique passenger walkway/boarding bridge has been purpose-designed and built to meet the needs of the Stena Line vessels. It forms part of a multi-million pound investment.

Harwich International has a long tradition of regular passenger links with Europe, and works hard to maintain its reputation for a high-quality, personal service.

With a separate entrance for passenger vehicles, there is a direct route to the check-in booths for cars, and a simple and stress-free passenger experience. Vending facilities are available at the car check-in area.

For passengers arriving by train or coach, or intending to leave their car at the port, a very short walk takes them to the air-conditioned passenger terminal.  Inside the terminal, there is ample seating near to the ferry operators’ reception desks, together with vending machines offering a selection of goods.

Baggage services include airport-style check in and reclaim carousels. A covered walkway connects the terminal directly with all the passenger berths. All this ensures a fast, efficient and comfortable experience.

PORT AMENITIES

The port is well equipped with a wide range of amenities and services. These include:

  • Railway Station
  • Electric Vehicle Charging Points
  • Information Point
  • Passenger Lift from Car Park
  • Stairway Cycle Ramp
  • EV points in the Public Passenger Car Park and Car Hall Area.
  • Royal Mail Post Box
  • Luggage Trolleys
  • Vending Machines
  • Car Park Pay Stations
  • Rail Ticket Machine
  • Toilets
  • Baby-Changing Facilities / Unisex Disabled Toilets

Outlets within 10 minutes walk of the port:

For those who do not want to visit Harwich or Dovercourt town centres to spend time in the main shopping areas, a number of retail outlets are available within 10 minutes’ walk of the port:

  • Morrisons Superstore and Petrol Station
  • B&M
  • Argos
  • Peacocks
  • Home Bargains
  • Domino’s Pizza
  • Greggs
  • Costa Coffee
  • Starbucks
  • Lidl
  • Brewers Fayre Restaurant and Pub
  • McDonalds with drive-thru
  • Burger King with drive-thru
  • KFC with drive-thru
  • Subway